Kirsty Sailes Funeral Directors | Newport Funeral Directors | Direct Cremation Newport | Independent Funeral Director Newport

Excellent service from Kirsty, can’t recommend her highly enough. She was kind, empathetic and thought of every detail. Can’t thank you enough. X

Natalie Wallace

Kirsty is a caring kind and very professional person, it was so refreshing to have a younger person to deal with, I would recommend her to anyone.

Lilian Wright

Posting on behalf of my husband Adrian Witt,

Kirsty took care of my brothers funeral last week and to say the service is 5 star is an understatement. Every detail is explained, every question is answered which made a very sad experience alot easier to handle. Kirsty is a consummate professional goes above and beyond to make sure stress of arranging a funeral is kept to a bare minimum I cannot recommend kirsty enough.

Chelsea Furnival

Thank you to Kirsty Sailes Independent Funeral Directors for the amazing work you put in to making my mothers last journey a beautiful occasion. Kirsty made a very hard part of our lives much easier to cope with. The whole process from our first meeting where she informed us of all the process and our options to bringing my mother's ashes back home the next day. Nothing was a problem she organised the celebrant, flowers vehicles and she even organised a video feed to my daughter in Australia so that she would not miss out on her nans funeral. My family and I would highly recommend Kirstys Independent Funeral Directors. Thank you Kirsty and team for everything you have done for us during a very difficult time.

Julie Phillips

Kirsty is just great. She made a very hard time for me that little bit easier. She's very professional yet makes it feel relaxed and informal. She was there every step of the way and nothing was too much trouble. I didn't know what to do and Kirsty explained everything to me.

I know my nan was in good hands and that she was treated with respect and dignity. Ferris and Gus were there aswell and were very good boys. I would highly recommend Kirsty and can not thank her enough for the support through a very difficult time. Thank you Kirsty

Pete McCrann

Kirsty directed the funeral for my Nan this week. The whole process was made easy with her professional yet personable approach. Everyone that attended commented on how lovely the service was and were eager to meet Kirsty. We can't thank her enough for everything she did to ensure the service ran flawlessly. Highly recommend.

Wild Bones

Kirsty arranged the funeral for my father last month and was amazing throughout the whole process from start to finish. She was extremely caring and empathetic to our situation and was so helpful and thoughtful the whole time. She went so far and beyond our expectations and made the service very personal to my father and our family. Our family cannot thank her enough for her care and professionalism and we thoroughly recommend anyone using Kirsty Sailes in future.

Nick Fletcher

From my very first meeting through to the day of mum’s funeral, I was struck by Kirsty’s innate compassion and ability to provide reassurance at all the right moments.

Whatever my initial expectations, the funeral service Kirsty put together for mum was truly exceptional and administered with wonderful attention to every little detail. Nothing was too much trouble for Kirsty as she went above and beyond to ensure all our wishes for the service were met.

My family are deeply grateful to Kirsty for giving mum such a beautiful send off.

Based on my experience, it will hardly come as a surprise to hear I score Kirsty a well-deserved full 5-star rating. Furthermore, I wholeheartedly recommend her services to others.

Andrew Earney

Kirsty provided a truly wonderful and professional service following my mum’s passing and gave her the send off she deserved.

The caring and personal touch Kirsty provides is so comforting at such a difficult time, and I knew instinctively that using Kirsty was the best choice.

The meticulous attention to detail made a difficult day go very smoothly and without a glitch, and the service Kirsty provides includes everything - you don’t have to arrange anything yourself if you don’t want to. The people that Kirsty collaborates with to arrange the order of service prints, flowers and the celebrant, etc are also amazing in what they do.

I chose Kirsty based on the reviews I had read and she didn’t disappoint, she is really deserving of the award she has won. In my opinion, her personal and friendly approach sets her apart from other funeral directors and nothing is too much trouble.

I would wholeheartedly recommend Kirsty’s funeral directing services to anyone in the future, she is absolutely fantastic at what she does.

Thank you Kirsty, for making a very difficult time bearable and straightforward.

Cheryl Lewis

Kirsty arranged the funeral for my brother-in-law. From the outset she showed empathy and an understanding of what the family wanted. Kirsty provided the whole package of services which made it easier for the family. The people Kirsty chose to supply the flowers and order of service were fantastic, as was the celebrant. Nothing was denied us when requested. There was no pushing into getting us to have extras and her prices are very reasonable.

We chose Kirsty as she is local to our area, has a five star review and an independent.

At a very emotional time, Kirsty made the day run smoothly, and went the extra mile in joining in with the mourners with her, and her driver, wearing ties representing my brother’s favourite football team - brilliant.

The family would not hesitate in recommending Kirsty Sailes’ services to all those who are looking for a first class funeral director.

Tina Tanner

Exceptional Service During a Difficult Time. During one of the most heartbreaking times in our lives, Kirsty provided an extraordinary level of care, compassion, and professionalism that truly eased our burden. From the very first phone call, she guided us through every step with patience and kindness, ensuring that every detail was handled with the utmost respect and sensitivity.

Her attention to detail was impeccable, every request was met with understanding, and she went above and beyond to create a service that truly honored my mother and her memory.

The ceremony itself was beautifully arranged, reflecting not only professionalism but also a deep commitment to providing a personal and meaningful farewell. The care she showed our family, as well as my mother, was evident in every interaction.

One moment that truly touched our hearts was when Kirsty took it upon herself to buy a toy monkey to place next to my mother’s coffin, knowing how much she loved monkeys. It was such a small yet deeply meaningful act, and showed just how much she cared about honoring my mother’s memory in a personal way.

Equally, each and every other professional that Kirsty chooses to work with or recommend, from the officiant and drivers to the florist and graphic designer, offered just as much genuine compassion and support as Kirsty.

As a family, we are incredibly grateful for Kirstys kindness, empathy, and expertise as it really made all the difference. She truly cares and provides a personal touch that you just can't find from the larger firms. I cannot recommend her highly enough.

Laura Fletcher

I don’t know what I would have done without Kirsty’s help. When my Dad passed, it was unexpected. I was at a loss. I simply didn’t know what needed to be done.

Kirsty stepped in immediately to talk me through the entire process. Her approach was both empathetic and personal. She stayed in regular contact and was able to help answer any queries that I had, no matter how big or small.

While in Kirsty’s care, she treated my Dad with the utmost dignity and respect, and went above and beyond to ensure all of our needs were accommodated.

I honestly cannot thank Kirsty enough for all of her support throughout what was such an incredibly difficult time.
She was able to help provide Dad with a send off that he deserved, and for that I am eternally grateful.

Kim Blackley

Kirsty is great at what she does and very competitively priced.

Carl Wright

Kirsty is extremely caring and professional. I'm so grateful for all her help during this tough time. Would highly recommend her services.

Becky Hughes